Return Policy

All Sales are FINAL!


Returns

If 30 days have gone by since your purchase, and you have not received your package please email info@twenty4co.com for information about your order.



There are certain situations where only partial refunds via store credit are granted (if applicable)

Shipped Damaged with Obvious signs of use

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Twenty-Four reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

  • An irregular or excessive returns history indicative of “wardrobing;”
  • An irregular or excessive returns history involving altered or missing items; or,
  • Potential fraudulent or criminal activity.

 

Similarly, Twenty-Four reserves the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above. 



Exchanges (if applicable)

If you need to exchange an item- due to a damaged condition upon arrival- for store credit, send us an email at info@twenty4co.com



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